So I have this audio problem on Windows 7…

I’ve blogged a number of times about how to use the Feedback Hub to report problems and suggest features. But if you’re using Windows 7, you don’t have the Feedback Hub. What can you do? Here’s a couple of suggestions.

  1. Try a Windows 10 machine and see if the problem still exists (or if the feature you want to suggest is still not added.) If so, great! Now you have the Feedback Hub, use it.
  2. Open a support request on
  3. Note that Windows 7 exited mainstream support on January 13, 2015, and will exit extended support on January 14, 2020, though if you’re really married to Windows 7 you will still be able to purchase extended security updates until 2023
  4. Microsoft Support has a lifecycle database you can search to see the support lifecycle for any Microsoft product. For example, it looks like Windows Embedded Standard 7 Service Pack 1 exits extended support October 13 2020

EDIT 2018-10-03: added link to lifecycle database

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